PAYING FOR YOUR PURCHASE. You must make payment within 3 days in order for us to process your order. Kindly make payment via PayNow to UEN 201523998ZFPL or fund transfer to Maybank Singapore Limited - Account number 04211112999. Cash or cheque payable to FIRSTPOINTE PTE LTD are also accepted at our premise. Your order shall be cancelled if payment is not received within 3 days. It is buyer’s responsibility to furnish correct postal address, phone & email for us to contact you regarding your purchase. We reserve the right to cancel your order if we are unable to reach you via phone/email, and shall not be responsible for lost postage articles in the event of wrongly furnished address.
RECEIVING YOUR PURCHASE. The best way to purchase is to visit our shop at #01-10 Aperia Mall. We are very centrally located and a short walk from Lavender or Bendemeer MRT. This is especially true for items that require fitting, as it eliminates the guesswork and you can receive your items immediately.
SINGPOST BASIC PACKAGE. $1.40 via Singpost. No tracking is given for this option.
SINGPOST TRACKED PACKAGE. $3.20 via Singpost. Tracking number is provided.
RETURN POLICY. Merchandise purchased on-line more than 30 days from the purchase date may not be returned for credit. Buyer is responsible for cost of shipping the item back for returns within 30 days. There will be a 15% restocking fee and the product must be in “stockable” condition (tags intact, clothing not stretched out, no stains, drawstrings of shoes not pulled, etc). We reserve the right to determine if a returned article is stockable.