PAYING FOR YOUR PURCHASE. You must make payment within 3 days in order for us to process your order. Payment can be made in cash at #01-10 Aperia Mall or via fund transfer to DBS Current Account 0039306636. Your order shall be cancelled if payment is not received within 3 days. It is buyer’s responsibility to furnish correct postal address, phone & email for us to contact you regarding your purchase. We reserve the right to cancel your order if we are unable to reach you via phone/email, and shall not be responsible for lost postage articles in the event of wrongly furnished address.
RECEIVING YOUR PURCHASE. The best way to purchase is to visit our shop at #01-10 Aperia Mall. We are very centrally located and a short walk from Lavender MRT. This is especially true for items that require fitting, as it eliminates the guesswork and you can receive your items immediately.
NORMAL POSTAGE WITHIN SINGAPORE. We’re happy to provide free complimentary Singpost normal postage for your items. However there is no tracking available for this option, so if you have concerns with lost packages please do not choose this option. Please be patient as Singpost occasionally takes up to a week for non-standard sized article.
REGISTERED POSTAGE WITHIN SINGAPORE. You may top-up $2.25 for Singpost registered mail for a tracking number. Proof of postage shall be provided. Please be patient as Singpost occasionally takes up to a week for non-standard sized article.
RETURN POLICY. Merchandise purchased on-line more than 30 days from the purchase date may not be returned for credit. Buyer is responsible for cost of shipping the item back for returns within 30 days. There will be a 15% restocking fee and the product must be in “stockable” condition (tags intact, clothing not stretched out, no stains, drawstrings of shoes not pulled, etc). We reserve the right to determine if a returned article is stockable.